Terms of use

1. Accounts

• Personal accounts are for individuals (students, job seekers and professionals) and use a personal email. Organisation accounts are for verified companies and institutions and use an email on the organisation's verified domain.
• You must give accurate information, keep your password safe and tell us about any unauthorised use. Users under 18 need a parent's or guardian's consent.
• One person, one personal account. Organisation staff act on behalf of their organisation, which is responsible for their use.

2. Your content

You own everything you add. You give us permission to store, process and display it only to provide the service to you and to the people you choose to share with. You are responsible for having the right to upload what you upload, and for the truth of what you claim. Verification labels describe what was checked and when — nothing more.

3. Organisations, recruiters and institutions

• Organisations must be approved (automatic checks and admin review) before they can recruit. Staff may only use candidate data for genuine recruitment or placement, and must follow the law, including anti-discrimination and data-protection law.
• Recruiters may not ask candidates for documents or information the law forbids in recruitment, scrape or export candidate data outside the product, or contact candidates who haven't agreed to be contacted.
• Interview recording and integrity monitoring in One-Career Meet need the candidate's explicit consent each time. Integrity signals are prompts for a conversation, never proof of misconduct, and must not be the only basis for a decision.

4. Acceptable use

Don't use One-Career to deceive (fake profiles, jobs, offers, reviews or documents), harass, discriminate, spam, break the law, infringe others' rights, or interfere with the service or its security. Use the report option or contact support to report misuse. We may suspend or close accounts that break these rules, and we'll tell you why unless the law or safety prevents it.

5. AI features

AI output can be wrong or incomplete. Check it before you rely on it, especially for legal, tax or salary questions. AI never acts on your behalf without your confirmation. Offer analyses, take-home estimates and readiness scores are guidance, not professional advice.

6. Plans, credits and payments

• Paid plans and AI credits are sold by our payment partner Paddle, the merchant of record, who handles taxes and invoices. Prices are shown before you pay.
• Subscriptions renew automatically until cancelled; you can cancel any time and keep access until the end of the paid period.
• Monthly credits reset each month; purchased credits don't expire while your account is active. Failed AI requests are refunded in credits automatically.
• Refunds follow our refund policy.

7. Availability and changes

We work to keep One-Career available and secure but can't promise it will be uninterrupted or error-free. We may change or discontinue features; if a change takes away something you paid for, we'll offer a fair remedy.

8. Ending the agreement

You can delete your account at any time in Settings → Your data; it is permanently removed after a 14-day cool-off. Download your data first if you want a copy.

9. Liability

To the extent the law allows, Vlightsoft isn't liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law, or your statutory rights as a consumer.

10. Law and disputes

These terms are governed by the laws of India. Please contact our Grievance Officer first — most problems are solved quickly that way. Consumers keep the right to bring claims in their own country's courts where the law gives them that right.

11. Contact

Vlightsoft, Vlightsoft, India. Email support@one-career.com.